Frequently Asked Questions (FAQ)

  1. What is Gagat Glass?
    Gagat Glass is a premium line of handcrafted glasses inspired by the iconic silhouette of Mount Ararat. Each glass is a tribute to Armenian heritage, culture, and craftsmanship, designed to elevate your whiskey experience while celebrating timeless traditions.

  2. What is the Pre-Ordering Process?
    When you pre-order your Gagat Glass:

  • Exclusive Pre-Order Pricing: During this limited pre-order phase, we are delighted to offer a special price as a gesture of gratitude to our earliest supporters.
  • Estimated Shipment Date: The first shipments will begin at the end of January 2025.
  • Regular Updates: Once you place your pre-order, you will receive updates about the production and shipping process, keeping you informed every step of the way.
  • Flexible Cancellation: If you change your mind, you can cancel your pre-order at no cost, anytime—no questions asked.

Pre-ordering not only secures your Gagat Glass from our limited first production run but also allows you to enjoy this exclusive pricing before the official launch.

  1. Why Should I Pre-Order?
  • Exclusive Access: Be among the first to own a Gagat Glass.
  • Special Pre-Order Pricing: Enjoy a special price available only during the pre-order phase.
  • Limited Availability: Our initial production run is limited to ensure the highest quality.
  • Stay Connected: Pre-order customers receive regular updates on the progress of their order.
  1. How Do I Cancel My Pre-Order?
    Cancelling your pre-order is simple:
  • Contact us via email or our website form with your order number.
  • We will process your cancellation immediately, and no charges will apply.

  1. What Materials Are Used to Make Gagat Glass?
    Gagat Glasses are made from premium high-borosilicate glass, renowned for its clarity, strength, and lightweight feel. This ensures your glass is both durable and elegant—perfect for any occasion.

  2. Is Gagat Glass Made in Armenia?
    Currently, Gagat Glasses are not manufactured in Armenia, but we are actively working to bring production to Armenia in the near future. However, all our design processes are proudly based in Armenia. If you know of a high-quality, handmade glass manufacturer in Armenia, we’d love to hear from you at cheers@gagatglass.com.

  3. Where Do You Ship?
    We ship to:

  • Armenia
  • Germany and EU
  • North America

For other regions, please contact us for shipping details.

  1. Can I Gift Gagat Glass?
    Absolutely! Each Gagat Glass is beautifully and individually packaged, making it an ideal gift for whiskey enthusiasts, collectors, and anyone who values craftsmanship and heritage.

  2. Who Are You?
    We are a team of Diasporan and Local Armenians passionate about Mount Ararat and the legends surrounding it. Inspired by a hiking trip in October 2024, we created Gagat Glass to celebrate Armenian culture through exquisite craftsmanship.

Gagat Heritage LLC is an Armenian-based company working to give as many people as possible access to the Gagat Glasses. Place your pre-order now to help us better plan our network.

  1. Can I Become a Retailer for Gagat Glass?
    If you are interested in becoming a strategic retailer of Gagat Glasses, please contact us at cheers@gagatglass.com. We’d love to explore potential opportunities to bring Gagat Glass to your customers.

If you have any further questions, feel free to reach out to us. We’re here to help!